HOW TO PERSONALIZE
- Choose size/color
- Refer to the image above to show where personalization will appear.
- Add your information (name, year, address...) in to the text box or upload file onto our website.
- Most designs can accommodate more text, however the more letters that you enter, the smaller the text will be.
- Make payment to complete your order.
- We use your information to design, print and send to you. No design fee.
- We will send the demo for you to check first within 24 hours after your orders via email. Please reply to the same email if you want to fix any details. We will have your orders to be made if we don't receive your response. After that no further changes would be accepted. So, please provide an accurate email for other information
- Durable and Safe: Heavy-duty recycled rubber base and heat transfer polyester flock surface entry doormat. Tough on dirt but gentle on your floors.
- Flocked fiber surface with engraved stone printed doormat.
- Molded construction with deep channels can trap dirt and stain, scrap shoes clean to keep your entryway nice and clean
- Dimension: 12x18 inches, 16x24 inches, 18x30 inches, and 24x36 inches
- Custom orders are highly welcome! The best feeling is being able to add a personal touch to our designs to make our customers happy. If you want to adapt this design by name or add some extra text, all you have to do is send me a line and I'll do it for you!
Care Instructions: Clean it with the vacuum cleaner, sweep with a broom or shake off outdoors. For deep cleaning, you can wipe the doormat with a damp cloth and a mild soap, or use a garden hose to rinse the mat outdoors. Then allow your doormat to fully air dry before next use.
- Production time: Please allow 5-7 days to receive a tracking number while your order is hand-crafted, packaged and shipped from our facility.
- Shipping time: You will receive your order in the USA from 15 - 25 days and in other countries from 25 - 30 business days. This time is from the date that it is shipped out, not the day the order is placed.
- Return & Exchange: If for some reason you are not happy with your purchase, we will happily work with you to correct the problems.
- Tracking Number: When available, we will send you the tracking number with the confirmation email so that you can track the package online.
- If you have any other queries, please feel free to email us
How to resolve a declined card payment?
If you can not complete your purchase with your credit card due to credit card denied, please make credit card payment via Paypal.
Making credit card payment via Paypal as following:
- Step 1: After you choose the shipping method --> Click 'Continue to payment method' button. Check the Paypal on Payment method window
- Step 2: In paypal log in window, you don't need to log in. Click 'Pay with debit or Credit card' button
- Step 3: fill your credit card information and complete your payment.